![]() Once you’ve submitted your claims, you can track approval and payment on the app as well.Ģ017 Flexible Spending Account Claim Submission Deadline Approaching ![]() Having the receipts stored digitally in the app makes it incredibly easy to submit your claims. Without a doubt, the “snap and save” feature is the highlight of this app. Maintain a list of providers so you don’t have to retype contact information Have your dependent care provider sign directly in the app to create an electronic receipt Sign up for direct deposit as your preferred reimbursement method Set your communication preferences and sign up to receive important WageWorks benefit account information via text message and email Snap and save photos of receipts to verify your payment card transactions Once you’ve downloaded it, you can log into your Wageworks account and start managing your flexible spending accounts from your phone. The Wageworks EZ Receipts mobile app is available for both iPhone and Android devices. In this issue we’re focusing on the Wageworks EZ Receipts app for Dependent Care and Healthcare Flexible Spending Account holders. Previously this worked on EZReceipts but they stupidly removed Guide dog maintenance from the list.We’re starting a new series in The Spot highlighting some of the helpful apps and online tools that can make your Lehigh benefits work more efficiently for you. The company rejects it, then you have to call and argue. EZReceipts however, has removed the guide dog option from the description list, so the only option to choose is other, since is clearly not a co-pay or prescription. I have a service animal, As per federal law,it is an eligible expense, clearly listed on their website, anything medical of hers is mine. When speaking to them, you then have to discuss and argue about the same things every time. The fact that EZReceipts doesn’t have all the options needed, causes me to have to call and have them fix it over the phone each and every time. Every submission is a problem, you have to follow up and argue with every receipt. This horrible app just compounds all my dissatisfaction in the Wageworks program, Customer Service, and every other aspect. Anyway, while this review is mostly tongue in cheek, please make sure that your app updates transfer the authentication with them going forward so that Face ID will keep working. So I end up making more and more cryptic passwords and forgetting each one. When that happens I have to reset my password every time because, well the whole point of Face ID is.wait for it.so that you don’t have to remember your password!!! The thing that makes me laugh is that you can’t use any of your last 20 PASSWORDS? 20? That’s insane. Every time you update EZReceipts it logs you out. However, the headaches I continually have due to EZReceipts logging me out and forcing me to remember a ridiculous password because Face ID stops working is a major flaw. I love the upload photo options for receipts and the overall functionaloty of EZReceipts. If you can get past the absolutely absurd password requirements and the very poorly designed authentication features, EZReceipts is actually pretty good. Try taking the photo with lots of room on all sides of the receipt so the auto-cropping chops off the extra room instead of the important parts. I have submitted the same receipt three or four times trying to get EZReceipts to upload the whole image. Chances are its a horrible crop of your receipt. Why make me feel like I have directing the cropping, but then just upload whatever EZReceipts thinks is correct? PRO TIP if you are having claims denied, look at what image was uploaded. What is submitted appears to a cropped version of your original image, and the cropping seems to ALWAYS chop off an important part of the receipt. EZReceipts make you feel like you are choosing the area of the receipt to submit by moving the sides of a rectangle/trapezoid around on the image, but the chosen area is not what is submitted. The second issue is more sneaky and has to do with the image that EZReceipts captures of your receipts. ![]() ![]() Without the keyboard and its enter key, I have no way to finish submitting the receipt. First, in using EZReceipts on my iPad, I have to have a keyboard connected in order to enter the receipt dollar amount, specifically to move past that screen. In general EZReceipts is okay to use, but it has several major issues/flaws. ![]()
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